All items are guaranteed against manufacturer's defects, however, if for any reason your purchase does not live up to your expectations, simply return it for an exchange or a refund within 90 days of purchase.

Please indicate your reason for returning the item(s) and if you want replacement, refund or exchange on the packing slip you received with your purchase. Package the item(s) and the packing slip securely and send the package to: Ginger's Jewelry, PO Box 2709, Roanoke, Va 24011. We recommend you use a form of traceable delivery and insure your package for your protection. Please do not send the package C.O.D., as we do not accept returns shipped C.O.D. Credit card refunds will be reflected on your billing statement within 1 billing cycle.